Legal Notice / Imprint

This page provides the legally required information about the owner and operator of this website, in accordance with the Companies Act 2006, the E-Commerce Regulations 2002, and the Consumer Protection from Unfair Trading Regulations 2008.

Company Information

Legal Entity	AUURAH LTD
Company Type	Private Limited Company (LTD)
Registered in	England & Wales
Companies House Number	[To be added upon registration]
VAT Registration Number	[To be added upon VAT registration]
Date of Incorporation	[To be added]
SIC Codes	47910 (Retail sale via mail order houses or via Internet) 46450 (Wholesale of perfume and cosmetics) 20420 (Manufacture of perfumes and toilet preparations)

Registered Office

AUURAH LTD
[Registered UK address to be added]
United Kingdom

Contact Details

General Enquiries	hello@auurah.co.uk
Wholesale / B2B	hello@auurah.co.uk
Press & Media	hello@auurah.co.uk
Data Protection	hello@auurah.co.uk
Website	auurah.co.uk

Regulatory Compliance

Product Safety & Classification

All AUURAH fragrance products comply with:

• UK Cosmetics Regulation (post-Brexit equivalent of EU Regulation (EC) No 1223/2009) - applicable to body and skin-contact products
• Classification, Labelling and Packaging (CLP) Regulation (EC) No 1272/2008 - for flammable goods classification and hazard labelling
• REACH Regulation (EC) No 1907/2006 - for chemical substance compliance
• CITES (Convention on International Trade in Endangered Species) - all agarwood products are accompanied by valid import and export permits in accordance with CITES Appendix II requirements

Each product has an associated Cosmetic Product Safety Report (CPSR) where applicable and is registered on the UK Submit Cosmetic Product Notification (SCPN) portal in accordance with legal requirements. Safety Data Sheets (SDS) are available for all fragrance oils and raw materials.

Manufacturing Standards

AUURAH products are manufactured in our Kuwait facility under:

• ISO 22716 - Cosmetic Good Manufacturing Practices (GMP)
• IFRA Conformance - International Fragrance Association standards for fragrance safety

Responsible Person

For the purposes of cosmetic product safety regulations, the responsible person is:

AUURAH LTD
[Registered UK address to be added]

Trademarks & Intellectual Property

The AUURAH® name, logo, product names (including but not limited to Layali Oud, Oud Mubakhar, Rose Taif, Amber Safa, Oud Royals, Haramain, Mukhallat Noir, and Oud Zaffron), and all associated brand elements are trademarks of AUURAH LTD. All website content, product designs, packaging designs, fragrance compositions, imagery, and text are the intellectual property of AUURAH LTD and are protected under the Copyright, Designs and Patents Act 1988 and the Trade Marks Act 1994.

Unauthorised reproduction, distribution, or use of any AUURAH intellectual property is strictly prohibited and may result in civil and criminal proceedings.

Insurance

AUURAH LTD maintains appropriate Product Liability Insurance and Public Liability Insurance. Details are available upon reasonable request.

Dispute Resolution

We are committed to resolving all customer disputes fairly, transparently, and without undue delay.

Internal Complaints Procedure

1. Contact us at hello@auurah.co.uk with full details of your complaint.
2. We will acknowledge receipt within 2 business days.
3. A senior team member will investigate and respond with a resolution within 10 business days.
4. If you are not satisfied with the outcome, you may escalate to Alternative Dispute Resolution.

Alternative Dispute Resolution (ADR)

In the event that a dispute cannot be resolved through our internal complaints process, UK consumers have the right to use an Alternative Dispute Resolution body. AUURAH LTD is willing to participate in dispute resolution through:

The Centre for Effective Dispute Resolution (CEDR)
International Dispute Resolution Centre
12 Bloomsbury Square, London WC1A 2SR
Tel: 020 7536 6000
Web: www.cedr.com

Online Dispute Resolution (ODR)

For cross-border disputes within the scope of applicable regulations, the European Commission provides an Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Governing Law

This legal notice and all matters arising from the operation of this website are governed by the laws of England and Wales. Any legal proceedings shall be brought before the courts of England and Wales, subject to applicable consumer protection rights.

Regulatory Authorities

AUURAH LTD is subject to the oversight of the following UK regulatory authorities:

• Companies House - Company registration and filings. www.gov.uk/companies-house
• HM Revenue & Customs (HMRC) - VAT, import/export, CITES enforcement, and taxation. www.gov.uk/hmrc
• Animal & Plant Health Agency (APHA) - CITES import permits for agarwood species. www.gov.uk/apha
• Office for Product Safety and Standards (OPSS) - Cosmetic product safety enforcement. www.gov.uk/opss
• Health & Safety Executive (HSE) - CLP and REACH enforcement for chemical products. www.gov.uk/hse
• Information Commissioner's Office (ICO) - Data protection and GDPR compliance. ico.org.uk
• Trading Standards - Consumer protection enforcement. www.gov.uk/trading-standards

Last updated: July 2026. AUURAH LTD. All information on this page will be updated upon completion of company registration, VAT registration, and CITES permit issuance.